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How do I avail Malaysia Airlines cancellation and refund policy for complete refund

Malaysia Airlines, also known as Malaysian Airlines, is the flag carrier airline for the region of Malaysia. It provides its services to varied international and domestic locations and is known for the scheduled flights at a meager air-fare cost. Making a reservation or booking flight tickets can be an effortless task, but when it comes to cancellation, the situation might get tricky as you need to keep many things in mind.

If you need to cancel your Malaysia Airlines tickets and you want to know about the Malaysia Airlines cancellation policy, in that case, the points mentioned below will help you to get a better understanding of the same in a hassle-free manner;

Can I cancel my Malaysia airline ticket?-Avail Malaysia Airlines cancellation policy

  • The Malaysia Airlines 24-hour cancellation policy gives you an upper hand while canceling your ticket free of cost.
  • You can cancel your ticket with Malaysia Airlines within 24 hours of making the payment for your booking free of cost if your departure date is more than seven days away.
  • You can only avail of this cancellation policy if you made the reservation with the help of booking through the official website of Malaysia Airlines or by making a phone call to the reservations department of Malaysia Airlines.
  • It makes cancellation easy as managing the bookings within the time span of 24 hours is not an arduous task and can be done effortlessly.
  • If you do not meet the above-mentioned criteria, then you’ll be charged an amount while canceling your ticket.
  • The amount will depend entirely on the type of booking you made, the route you made the booking for, and what season you had your tickets for.
  • You can cancel your Malaysia Airlines ticket online, and at the same time, you can fill out the refund form on the official refund page of Malaysia Airlines.
  • The refund will only be provided to the passengers who meet the cancellation policy and the refund policy.
  • To get a refund, your ticket should not be expired and should still be in an active state.
  • If you meet the policies and you’ve filled out the refund form, the refund will be initiated within seven to ten working days.
  • If the flights are canceled due to reasons not in control of Malaysia Airlines, then you’ll be provided compensation for the same, allowing you to book the next possible flight with Malaysia Airlines.

Therefore, the above-mentioned points will not only help you understand the cancellation policy but will also help you to get a better picture of how you can get a refund from Malaysia Airlines and know everything about Malaysia Airlines refund policy in a hassle-free and timely manner.

How do I Cancel My Flight on Malaysia Airlines?

Online Cancellations

  • With the help of your default browser, log in or continue as a guest on the official website of Malaysia Airlines.
  • If you do not hold an account, you can go to the official cancellation page of Malaysia Airlines and enter the confirmation number and the name of the passenger under whom the booking was made.
  • Now, locate and click on the option of ‘Manage my Reservations’
  • Now, it will redirect you to a web page through which you can make changes to your current and future reservations, choose the reservation you wish to cancel, and go with the cancellation procedure.
  • Three-section boxes will be showcased; enter your first name, last name, and the flight confirmation number, which you can easily find on the physical ticket or the digital ticket you must have received in your registered email address.
  • Now, please give it a rain check. If you had a round trip, you’d have to cancel the whole booking; you cannot just cancel one segment of the flight.
  • Now, if you wish to check refund status, go to the section of ‘Travel Funds’ and check whether your flight is refundable or not.
  • If you go to the bottom section of the page, you can confirm your cancellation by hitting the ‘Cancel’ button.

Cancel Your Flight via A Call

  • Dial-up the official phone number for the reservations department of Malaysia Airlines.
  • Press the prompt for cancellation and let the representative know that you want to cancel your flight.
  • Now, ask for the refund options that you have regarding the flight cancellation.

Cancel Your Flight Tickets at Airport

  • Visit the premises of the Airport.
  • Now go to the section of ‘Airport Ticket Office’ to speak to a ticketing executive.
  • Let them know that you wish to cancel your ticket; the refund will be provided through the same medium. 

1. What will happen after ticket cancellation?

The answer entirely depends upon the type of fare you booked. If you purchased a refundable ticket and met the policy, you’ll be provided with a refund. If you bought a non-refundable ticket, you’d have to pay the cancellation fees.

2. Is canceling within 24 hours allowed?

Yes, cancellation within 24 hours of purchasing with Malaysia Airlines is allowed, and in this way, you can still spare the cancellation fees.

3. What will happen if I cancel my non-refundable flight?

You’ll have to pay the cancellation fees if you cancel your non-refundable ticket, which will depend upon the route you made the booking for.

4. Will I get compensation for a 2-hour delay?

Yes, you’ll get compensation if the flight gets delayed for 2 hours due to Malaysia Airline's responsibility.

5. How can I check if my flight is refundable?

You can check if your flight is refundable by visiting the ‘Travel Funds’ section on the official website of Malaysia Airlines and looking in front of the ticket number for its eligibility status and you can check it easily.

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